Using AI in the interview process

At Wolfpack, we embrace AI to help our teams work better and faster while following our values and AI Ethics Principles. Similar to how we integrate AI into our processes to support customers throughout the their journey, we also encourage our teams, and candidates, to use AI thoughtfully to boost productivity and drive better outcomes.

How we view AI

We view AI as a powerful enhancement to human capabilities while recognizing that understanding potential, building relationships, and making fair hiring decisions remain fundamentally human activities. We do not leverage AI for decision making in our hiring process and recognize the importance of human-centric activities in our recruitment lifecycle.In line with our AI Ethics Principles, our Talent Acquisition team uses AI in the following ways:

Content creation

Job descriptions: We may use AI to help draft job descriptions that are then reviewed and refined by our hiring teams.

Interview questions: We may use AI to help generate relevant interview questions that align with the role requirements to provide efficient, structured interview processes.

Sourcing messages: We may use AI to draft initial outreach messages that are then personalized by our recruiters.

Process Enhancment

Interview summaries: With appropriate consent, we may use AI to help summarize interview feedback, reducing the burden on interviewers while ensuring comprehensive documentation.

Analytics: We use AI to analyze recruitment metrics and identify opportunities for improvement.

Human Oversight

Human review: All AI-generated content undergoes meaningful human review before use.

Decision-making: Hiring decisions are always made by human team members.

Regular bias review: We regularly review our AI policies in Talent Acquisition to ensure they test for potential bias.

We leverage AI powered technology that is tested to prevent bias.
We protect candidate information and ensure any AI powered technology meet our own security standards.
We evaluate how AI can impact candidates and avoid implementations that could cause unintentional harm.
We carefully evaluate what data is used by AI, how it is used, and ensure comprehensive compliance with privacy commitments.
Our AI-assisted recruitment processes include meaningful human review, feedback mechanisms, and continuous improvement.
No customer data is every introduced to AI.